Frequently Asked Questions
Find answers to the most common questions about ordering, shipping, and returns.
How do I place an order on www.myaaco.com?
Simply browse our range of high-quality products, select the items you wish to purchase, and add them to your cart. Proceed to the checkout page, where you can enter your shipping details and complete the payment securely using Cashfree or other available payment methods.
What payment methods do you accept?
We accept all major credit cards, debit cards, Net Banking, and UPI payments through our secure payment gateway, **Cashfree**. We do not currently support Cash on Delivery (COD) for our export products.
Where do you ship your products?
We proudly ship our products to [YOUR PRIMARY SHIPPING AREA, e.g., all regions across India and select international destinations]. Shipping costs and delivery times are calculated at checkout based on your location and order size.
How can I track my order?
Once your order is dispatched, you will receive an email notification containing the tracking number and a link to the courier company's website. You can use this number to check the live status of your shipment.
What is your return and refund policy?
We offer a return window of [N] DAYS from the date of delivery. Items must be unused and in original packaging. Refunds are processed and typically credited back to your original payment method within [N-N] WORKING DAYS after we receive and inspect the returned item. For full details, please visit our Refund and Return Policy page.
Where are your products sourced from?
Mittal Exporters is based in Ambala Cantt, Haryana, India. We specialize in exporting high-quality Indian goods, working with trusted suppliers to ensure strict quality control and ethical sourcing standards are met for every product we ship.
How do I contact customer support?
You can reach our dedicated support team via:
- **Email:** info@myaaco.com
- **Mobile:** +91 9354594271
- Or use the contact form on our Contact Us Page.