1. Overview

Mittal Exporters aims to provide high-quality products. We understand that sometimes a return or exchange is necessary. This policy outlines the conditions under which we accept returns and issue refunds for products purchased on www.myaaco.com.

This policy is applicable only for products purchased directly from our website.

2. Return and Exchange Conditions

2.1 Eligibility

You can initiate a return or exchange within 7 DAYS of receiving your order. To be eligible for a return, your item must be **unused, unwashed, and in the same condition** that you received it. It must also be in the original packaging with all tags intact.

2.2 Non-Returnable Items

The following items are exempt from being returned or exchanged:

• Products explicitly marked as "Final Sale" or "Non-Returnable."
• Items damaged due to misuse or wear and tear.
• Any product not in its original condition, is damaged, or is missing parts for reasons not due to our error.

3. Return Process

To initiate a return or exchange, please follow these steps:

1. Contact us immediately via email at **info@myaaco.com** with your Order Number and the reason for the return/exchange.
2. Wait for our confirmation email, which will include instructions on how to ship the product back to our facility in Ambala Cantt, Haryana.
3. You will be responsible for paying your own shipping costs for returning your item unless the item is defective or incorrect.
4. Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

4. Refunds

4.1 Refund Issuance

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

4.2 Processing Time

The refund amount will typically reflect in your account within 3-5 WORKING DAYS after the returned product has been received and inspected by our team. Please note that bank processing times may vary.

5. Governing Law

This Refund and Return Policy, and any disputes arising out of or in connection with it, shall be governed by the laws of India, and the Courts in Ambala, Haryana, shall have exclusive jurisdiction.

6. Contact Us

If you have any questions about this policy, please contact us:

• Email:
• Mobile: +91 9354594271